Privacy Policy
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually mandatory nor required for the conclusion of a contract. The term “personal data” refers to any information relating to an identifiable natural person. Not providing it results in no consequences.
Server log files
Our website can be used without submitting personal data. User data is transferred to our service providers by your internet browser and stored in server log files, which includes site URL, date and time of the request, IP address, amount of data transferred, and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.
I. CUSTOMER & ORDERS
Customer account
When you open a customer account, we will collect the personal data for the purpose of improving your shopping experience. The simplified order processing will be carried out on the basis of art. 6 (1) a) GDPR with your consent. You can withdraw your consent at any time by contacting us to delete your customer account. In such case, any consent up to the point of withdrawal will not be affected.
Collection, processing, and transfer of personal data in orders
When an order is submitted, we only collect and use your personal data insofar necessary for the fulfilment and handling of orders and queries. Since the provision of data is essential for the conclusion of any contract, failure to provide it cannot lead to a purchase agreement. Processing personal data occurs on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with customers.
Your data is transferred to parcel services, dropshipping providers, payment service providers, fulfillment providers for handling the order, and IT service providers. In every event, we will comply strictly with the legal requirements. The scope of data transmission is restricted to a minimum.
II. NEWSLETTER
Outside of contractual processing, we use your email address exclusively for our own marketing purposes. The processing will be carried out on the basis of art. 6 (1) a) GDPR with your consent. Subscription to our newsletter is voluntary. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be removed from the distributor,and the personal data forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other third parties. In such case, any consent up to the point of withdrawal will not be affected.
III. INVENTORY MANAGEMENT
Use of an external ERP system
Since we use an inventory management system in for order processing, the collected personal data will be sent to Billbee (Billbee GmbH, Paulinenstr. 54, D-32756 Detmold).
IV. PAYMENT SERVICE PROVIDERS & CREDIT CHECK
PayPal
All PayPal transaction are covered by the PayPal Data Privacy Statement as specified at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_GB.
Credit check
When paying in advance, e.g. by invoice or direct debit, we reserve the right to obtain a credit report on the basis of mathematical and statistical processes. For this purpose we will transmit the personal data required for a credit assessment and use the information received on the statistical likelihood of a payment default for a balanced decision on the justification, execution, or termination of the contractual relationship. The credit check can include probability values (score values) which are calculated on the basis of scientifically recognised mathematical and statistical procedures, taking address information among other things into account. Your interests worthy of protection will be taken into account in accordance with legal requirements. The data processing is for the purpose of credit checking for initiation of contract. Processing is carried out on the basis of art. 6 (1) f) GDPR due to our justified interest in protection from payment default when paying in advance. You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR by contacting us, for reasons relating to your personal situation. The provision of data is required for conclusion of contract with your desired payment method. Failure to provide it will mean that the contract cannot be concluded with your desired payment method.
V. COOKIES
Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again. We use these cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services. For a detailed overview, please read our Cookie Policy.
VI. ANALYSIS & ADVERTISING
The data processing described subsequently in this section, especially the setting of cookies, will be carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest:
- in the needs-based and target-oriented design of our website, for example, with tools for analysis and statistics
- in addressing the website visitors in a targeted manner using interest-based advertisement, e.g. using conversion tracking
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Our website uses the remarketing or “similar target groups” function by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This function serves to analyse visitor behaviour and visitor interests. Google uses cookies to analyse website use, forming the basis for producing interest-related adverts. Cookies allow for the recording of website visits as well as anonymised data on the use of the website. The personal data of website visitors is not saved. If you then visit another website in the Google display network you will then be shown adverts which are more likely to take previous areas of product and information interest into account. Your data may also be transmitted to the USA. Following the US-EU Data Protection Agreement, Google has become “Privacy Shield“ certified and is therefore obliged to observe European data protection laws. For this purpose you can permanently deactivate the use of cookies by following the link below and downloading and installing the plug-in: support.google.com/ads/answer/7395996?hl=en
Alternatively, you can deactivate the use of cookies by third parties by calling up the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and following the opt-out instructions. You can find more detailed information on Google remarketing as well as the associated data protection declaration at: https://www.google.com/privacy/ads/
VII. RIGHTS & STORAGE
If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objection is successful, we will no longer process the personal data for the purposes of direct advertising.